Frequently Asked Questions

FAQ for Services and Purchases

Our Services

Explore tailored terms for digital products and personalized life coaching.

Digital Product Terms

Clear terms and conditions for purchasing our range of digital products and services.

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Life Coaching Services

Personalized coaching to guide you toward your goals and enhance your life journey.

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Frequently Asked Questions

What are the purchase terms?

Our purchase terms outline the conditions for digital products and life coaching services.

How can I access services?

You can access services through our website after completing the purchase process.

What is your refund policy?

Refunds are available within 14 days of purchase, provided the services have not been accessed.

Are services transferable?

No, services are non-transferable and intended for the original purchaser only.

How to contact support?

You can contact support via our website's contact form or email for assistance.

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Contact Us

Reach out for inquiries about our services and terms.

LifeCoachRonni.com Digital Products and Services

Effective Date: September 16, 2025 Last Updated: September 16, 2025

1. General Terms

These Terms and Conditions ("Terms") govern the purchase, use, and access to all digital products, services, and gift cards ("Products" or "Services") offered by LifeCoachRonni.com ("we," "us," "our," or "Company"). By purchasing, accessing, or using any of our Products or Services, you ("you," "Customer," or "User") agree to be bound by these Terms.

2. Products and Services Offered

2.1 Digital Products: We offer various digital products including but not limited to:

  • E-books and digital guides

  • Workbooks and journals

  • Digital templates and planners

  • Audio files and recordings

  • Video content and courses

  • Software tools and applications

  • Mobile apps and digital content

  • Digital assessments and tools

2.2 Services: We provide digital services including but not limited to:

  • Individual coaching sessions (virtual)

  • Group coaching programs

  • Online courses and training programs

  • Virtual workshops and events

  • Subscription-based services

  • Digital memberships and access passes

  • Consultation services

2.3 Gift Cards: Digital gift cards redeemable for any Products or Services offered on our platform.

3. Purchase and Payment Terms

3.1 Eligibility: Purchases may be made by individuals 18 years of age or older, or by minors with parental consent.

3.2 Payment: All purchases must be paid for in full at the time of purchase using accepted payment methods displayed on our website.

3.3 Pricing: All prices are displayed in USD and are subject to change without notice. The price charged will be the price displayed at the time of purchase.

3.4 Taxes: Applicable taxes will be calculated and added to your purchase total where required by law.

4. Digital Product Delivery and Access

4.1 Delivery Method: Digital products are delivered electronically via:

  • Email delivery to the address provided during purchase

  • Direct download links provided after payment confirmation

  • Access granted through user account dashboard

  • Streaming or online access through our platform

4.2 Delivery Timeframe: Digital products are typically delivered within 24 hours of payment confirmation, though most are available immediately.

4.3 Access Requirements: You are responsible for having the necessary technology, software, and internet connection to access digital products.

4.4 Download Limitations: Digital downloads may have time-limited access or download attempt restrictions as specified at the time of purchase.

5. Service Delivery and Scheduling

5.1 Coaching Sessions: Virtual coaching sessions are scheduled through our booking system or by mutual agreement. Session details, including platform and access information, will be provided upon booking confirmation.

5.2 Course Access: Online courses and programs provide access for the duration specified at the time of purchase, typically ranging from 6 months to lifetime access.

5.3 Live Events: Virtual workshops and events are held at scheduled times. Recording availability, if any, will be specified for each event.

5.4 Cancellation and Rescheduling: Service cancellation and rescheduling policies are specified for each service type and communicated at the time of booking.

6. Intellectual Property and Usage Rights

6.1 Ownership: All content, materials, and intellectual property remain the exclusive property of LifeCoachRonni.com and its licensors.

6.2 License Grant: Upon purchase, you receive a limited, non-exclusive, non-transferable license to use digital products for personal use only.

6.3 Prohibited Uses: You may not:

  • Resell, redistribute, or share digital products with others

  • Modify, reverse engineer, or create derivative works

  • Use content for commercial purposes without written permission

  • Remove copyright notices or proprietary markings

  • Share login credentials or account access with others

6.4 Copyright Protection: All materials are protected by copyright law. Unauthorized reproduction or distribution may result in legal action.

7. Refunds and Returns

7.1 Digital Products: Due to the nature of digital products, all sales are final. Refunds are not provided except in the following circumstances:

  • Technical issues preventing access that cannot be resolved within 30 days

  • Material defects in the product that substantially impair its use

  • Duplicate purchases made in error (refund of duplicate only)

7.2 Services: Service refunds are handled according to our Service Refund Policy, available on our website. Generally:

  • Individual sessions: 24-48 hour cancellation notice required for refund

  • Courses and programs: Limited refund period as specified for each program

  • Subscriptions: Cancellation effective at end of current billing period

7.3 Gift Cards: Gift cards are non-refundable except where required by applicable law.

7.4 Refund Process: Approved refunds will be processed within 5-10 business days to the original payment method.

8. Gift Card Specific Terms

8.1 Purchase and Delivery: Gift cards are delivered electronically to the email address provided during purchase. We are not responsible for gift cards sent to incorrect email addresses.

8.2 Redemption: Gift cards are redeemed by entering the unique code during checkout and may be used for multiple transactions until the balance is exhausted.

8.3 Expiration: Gift cards expire [INSERT TIME PERIOD, e.g., "24 months"] from the date of issuance, unless prohibited by applicable law.

8.4 Restrictions: Gift cards have no cash value, are non-transferable (except as gifts), and cannot be replaced if lost or stolen without proof of purchase.

9. User Accounts and Security

9.1 Account Creation: Some products and services may require account creation with accurate, current information.

9.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

9.3 Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

10. Privacy and Data Protection

10.1 Privacy Policy: Our collection and use of personal information is governed by our Privacy Policy, available on our website.

10.2 Communications: By purchasing our products or services, you consent to receive transactional emails and may opt into marketing communications.

10.3 Data Security: We implement reasonable security measures to protect your personal and payment information.

11. Disclaimers and Limitations

11.1 Service Availability: We do not guarantee uninterrupted access to digital products or services and may perform maintenance that temporarily affects availability.

11.2 Technical Requirements: You are responsible for ensuring your technology meets the requirements to access our digital products and services.

11.3 Results Disclaimer: Individual results from coaching services, courses, and programs may vary. We make no guarantees regarding specific outcomes or results.

11.4 Liability Limitation: Our total liability for any claims related to products or services is limited to the amount paid for the specific product or service in question.

11.5 Professional Advice: Our content and services are for informational and educational purposes only and do not constitute professional advice. Consult qualified professionals for specific situations.

12. Modification and Termination

12.1 Terms Updates: We may modify these Terms at any time by posting updated Terms on our website. Continued use constitutes acceptance of changes.

12.2 Product Changes: We reserve the right to modify, update, or discontinue products and services with reasonable notice when possible.

12.3 Service Termination: We may terminate or suspend services for violation of these Terms or fraudulent activity.

13. Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, technical failures, or governmental actions.

14. Dispute Resolution

14.1 Governing Law: These Terms are governed by the laws of [INSERT JURISDICTION] without regard to conflict of law principles.

14.2 Dispute Resolution: Any disputes will be resolved through binding arbitration in accordance with the rules of [INSERT ARBITRATION ORGANIZATION] in [INSERT LOCATION].

14.3 Class Action Waiver: You agree to resolve disputes individually and waive the right to participate in class action lawsuits.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms, products, services, or customer support:

LifeCoachRonni.com Email: [INSERT EMAIL ADDRESS] Phone: [INSERT PHONE NUMBER] Address: [INSERT MAILING ADDRESS] Website: lifecoachronni.com

17. Entire Agreement

These Terms constitute the entire agreement between you and LifeCoachRonni.com regarding the purchase and use of our products and services, superseding all prior agreements and understandings.

18. Acknowledgment

By purchasing, accessing, or using any of our products or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Please retain this information for your records. Current Terms and Conditions are always available on our website at lifecoachronni.com.

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